Frequently Asked Questions
Yes! You can skip, reschedule, edit, or cancel your deliveries at anytime by logging into your account page!
genucel promises to deliver a white glove customer service experience to complement its world class products. Our customer service team is available around the clock via SMS, phone, and e-mail to address your needs and personally suggest products that match your skin care goals.
To ask questions about your subscription, add or edit items, cancel a subscription, or as product related questions, please call or text 800-754-6211.
In your complimentary gift bundle, you will receive 2 travel size best sellers! (Limit 1 per order)
Once per month, you will receive an email containing information on your exclusive offer. Your first email will be received within 30 days of initial purchase. Be sure to subscribe to our emails to ensure your offer is received!
Joining this program is easy, simply choose the Subscribe & Save option when on any product page and checkout. You will automatically be given all of these benefits after purchase!
To review or modify your Subscribe & Save order, simply visit the Subscription section after logging into your account on betterskintoday.com
